Privacy Policy

UP online, located at Lombardje 11 5211 HN ‘s-Hertogenbosch, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

https://up-online.nl/
Lombardje 11
5211 HN ‘s-Hertogenbosch
+31651112719

Personal data that we process

UP online processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:

– First and last name
– Phone number
– Email address
– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
– Data about your activities on our website

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents are involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this consent, please contact us via roos@up-online.nl, and we will delete this information.

For what purpose and on what basis do we process personal data

UP online processes your personal data for the following purposes:

– To be able to call or email you if this is necessary to be able to perform our services
– To deliver services to you
– UP online analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.

How long do we store personal data

UP online does not store your personal data for longer than is necessary to achieve the purposes for which your data is collected.

Sharing personal data with third parties

UP online does not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. UP online remains responsible for these processes.

Cookies, or similar techniques, that we use

UP online only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies that we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also use them to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by UP online and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization named by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to roos@up-online.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. UP online would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

UP online takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the idea that your data is not properly secured or there are indications of misuse, please contact roos@up-online.nl